Just some of our happy patients

We promise the highest levels of service and quality, the best outcomes for the best value, and service with a smile that will leave you feeling happy. Don’t just take our word for it, however, and take a look at what some of our delighted customers have to say…

"Simon was comprehensive in everything and extremely thorough"

Mr Thompson

"superb service from start to finish. simon and his team are professional"

Michael Simpson

"Very relaxed, genuine, informative, honest and thoroughly professional"

Brian Gill

"Simon has transformed my mum’s life!"

Lesley Calland

"I can’t praise Preston Hearing Care Centre high enough"

Nick Littlewood

"The audiologists are knowledgeable and endeavour to meet your needs and offer advice"

Gill Sharples

Latest Reviews from Google

Paddy1953 P
Paddy1953 P
18:52 06 Aug 22
Great service. I initially bought hearing aids from another provider and had nothing but problems. I hadn’t realised the importance of finding a good audiologist. It’s not simply a case of buying some hearing aids. The audiologist has to ‘program’ them. What a difference it makes when it’s done right! I now have fantastic natural sounding hearing which has made a huge difference to my quality of life. I would recommend Preston hearing care to anyone.read more
Brad Roberts
Brad Roberts
14:52 14 Jul 22
I went to the centre yesterday after having some ear discomfort. The staff were lovely and honest, telling me that my ears did not need a cleaning service and did not charge me after I offered for the time spent speaking with me.I highly recommend and will certainly return if I need to in the future.read more
John Gale
John Gale
14:05 03 Jul 22
Thankyou Jo for the excellent service, This is the best Hearing company I have been with and I have 20+ years experience of wearing hearing aids. I will recommend your Hearing Centre above all others I have ever known.read more
Mike Fearnhead
Mike Fearnhead
09:29 19 May 22
Thank Simon for giving me a better quality of life! My Phonaks have allowed me to enter into many more conversations especially out on the golf course. Your thoroughness and attention to detail together with your caring professionalism made the experience so pleasant.read more
John Thomas
John Thomas
19:41 16 May 22
I recently purchased hearing aids from this company. I was very impressed by the service offered by Simon and his team. Nothing was too much trouble and I felt that everything was tailored to meet my needs. I would highly recommend this company.read more
alison threadgould
alison threadgould
14:56 10 May 22
First visit. Simon was wonderful. Thank you for your care of my ears!If I have trouble in the future ( Hopefully not though ) I would definitely be calling again.
Michael Hartley
Michael Hartley
08:16 06 May 22
Fabulous service from Joanne to support my elderly father. Helpful, sincere extremely patient made for a very pleasant experience. Highly recommended 👌
Lance Storer
Lance Storer
13:07 09 Apr 22
I have been a customer for 5 years now during that time it has been a pleasure to enjoy the treatment & service on each visit. The team always satisfy all of the reasons for my visit to my satisfaction & would highly recommend anyone to use their expertise to solve any issues in respect of hearing 😉.read more
Phill O'neill
Phill O’neill
17:32 08 Mar 22
I took my mum here after having mixed service from both boots and spec savers. Straight away the difference in service was clear. Simon took the time to get to know my mum, spoke about the previous issues she had and completed a thorough hearing test. He made my mum feel really at ease through the whole process. We have been back for routine follow ups to ensure all is working as it should be, and received the same great service.Could not recommend highly enough!read more
DM P
DM P
13:47 10 Feb 22
Just wanted to say thanks to Simon. Our mum can now hear, and we can actually have a conversation, even when not in the same room! She is getting used to her aid, and its so much easier when she answers her phone via it. We will hopefully get to grips with the app soon. She can now hear the priest at church, and the other day she said she could hear the dog cleaning his paws! just two of things she has not heard for years. Many many thanks.read more
Helena Burke
Helena Burke
09:34 31 Jan 22
5 star service and care. Honest, professional, knowledgeable, informative, friendly and patient. My experience of Preston Hearing Care Centre is that nothing is too much trouble, Simon went above and beyond to ensure that I had the right product and that I knew how to use them. The technology is wonderful, the app on my phone is great. I am recommending your service to everyone. I didn’t need volume but I had lost the clarity which excluded me in group conversations and even made one to one conversation difficult. I love having my hearing back and it is astonishing the sounds I have been missing. Thank you Simonread more
Chris A
Chris A
22:34 09 Jan 22
Visited the preston hearing centre and had my ear micro- suction,Simon was so gentle and spoke me through the whole processVery clean practice and lovely staffWould recommended highly
Richard Riley
Richard Riley
13:41 06 Jan 22
I booked an appointment here as it has been a long time since my ears were checked. The place itself is very relaxed when you come in, well furnished and comfortable. I was seen by Simon within 2 or 3 minutes of sitting down and he was very knowledgeable, confident and easy to talk to.Had a free ear test and it turns out my ears are fine but I needed wax removing from one of them. Simon was superb in talking though the process with me and ensuring I knew what was going to happen when. Was in and out within 30 minutes. Excellent service.read more
Julie Tulloch
Julie Tulloch
12:56 09 Dec 21
We found Simon and his staff very professional. Simon takes all the time that is needed to explain everything. After receiving NHS hearing aids which are totally useless for my husbands condition my husband took some pursuading to go the the Hearing Centre. Life has totally changed since he received the hearing aids from Simon. They are so discrete you have a job to see them and being able to charge the hearing aids overnight is much more convenient than batteries. Overall a great experience and I would definitely recommend them.read more
Sue Byers
Sue Byers
16:00 02 Dec 21
Absolutely brilliant! From the very first call to Tom to enquire about their services to walking out of the door with new hearing aids for my mum, we couldn’t fault one thing. Simon was just so lovely, very patient and determined to help my mum to change her life for the better and he certainly has. It was a challenge as mum’s hearing is very limited, but his knowledge and expertise mean that she is experiencing a different world to one where she has lived for many years missing out on so much. For anyone unsure about the benefits of visiting here and wondering is it worth it, most definitely! I just wish I’d taken mum ages ago rather than waiting for so long but, thanks to Simon, she can now look forward and enjoy hearing again knowing that she has the support of a fantastic team of people should she need anything further. Thank you to everyone!read more
Michael Fraser
Michael Fraser
11:24 02 Nov 21
Had my first appointment here today 02/11/21.needed both ears syringing as is a regular thing I need doing every 2 years or so.My consultant Saminah was extremely professional and knew exactly what she was doing, even after all this time, having my ears done is not something I relish. Put me at ease straight away and had the job done within 20 minutes.I would have no hesitation in recommending this firm to sort your hearing /ear troubles out .read more
John Lee
John Lee
16:06 12 Oct 21
Visited today for micro suction ear wax removal having had virtually no hearing for a few weeks. Simon the Audiologist did a fantastic job with no discomfort at all but lots of good humour and my hearing is back to normal in very quick time. A brand new experience for me and I would highly recommend Simon and Preston Hearing Care Centre.read more
David Hobson
David Hobson
22:18 10 Oct 21
Excellent care from Simon, really professional and really happy I can hear again properly.
Martin Allen
Martin Allen
16:05 07 Oct 21
Excellent Service.I had an issue with a build up of ear wax. Simon quickly diagnosed the issue, talked me through the procedure and dealt with the problem straight away in a very friendly and professional way.Couldn’t recommend Preston Hearing Care Centre highly enough.read more
John Ratcliffe
John Ratcliffe
11:38 02 Sep 21
Superb procedure…Brilliantly explained, patience, understanding with an element of humour…Cannot thank you enough Simon.Just brilliant from start to finish..Highly recommended…👍
Alexander O'Neill
Alexander O’Neill
09:22 01 Sep 21
HiI had a great experience with the people at the hearing center they listened to my concerns and delt with each one in turn.The hearing aids I had fitted have given me back the joy of music and my family are happy to have there old dad back.Big Thanks.read more
Ian Stewart
Ian Stewart
08:50 11 Aug 21
Totally satisfied with the excellent service offered by all at the Garstang site. I would happily recommend both the business and particularly Simon for his extensive knowledge of the “hearing world”. A truly great service.read more
Janine Wareing
Janine Wareing
10:59 06 Aug 21
My partner attended yesterday after being deaf foe over a week and Sam and Simon were both brilliant and wouldnt hesitate to recommend them or go back if needed them in the future. Thanks so much for your help.read more
Philip Sweetman
Philip Sweetman
15:02 02 Aug 21
The service I got was second to none. This Care Centre is well run and a very professional outfit . Simon the gentleman who took care of me , explained my hearing loss and what options were open to me. After the ear aids arrive he took time to explain how they worked and how to maintain them. I would recommend the hearing centre to friends and family.Philread more
wendy hall
wendy hall
10:25 15 Jun 21
From the start I have trusted Simon’s advice and knowledge. Such a lovely man, never rushes you, is very thorough in appointments, answers the million questions you have. Can always be contacted by email even when appointments not due for a while, real 24/7/365 service. Support staff (the lovely Tom) always very helpful too. Has full range of hearing aids to choose from, explains the details, pros and cons of each. Really missed home visits during lockdown, thankfully up and running again now. Would recommend very highly. Don’t go anywhere else.read more
Bill Hindle
Bill Hindle
16:55 15 May 21
After a career in the steel industry I made all my friends and family happy by going for a hearing check. Was tested and assessed by Simon who was fantastic, his explanations of the products and reasons for his recommendations were brilliant, quite a seamless experience and now my family love me again.read more
Alastair Richardson
Alastair Richardson
09:35 22 Mar 21
Simon really looked after me, made me feel welcome and comfortable. He is extremely knowledgeable and comes across in an easy-to-understand way. The hearing aids he recommended and are first class and I can now hear things not heard for years!read more
Mike Simpson
Mike Simpson
11:18 09 Mar 21
Customer now for >6yrs and in my 15 years of wearing various hearing aids Simon is by far the best audiologist I’ve seen. The service and knowledge are first class. He is professional and totally patient orientated. Premises are exceptional and the combination means the whole experience becomes a pleasure. Highly recommend. Mikeread more
Dee Millington
Dee Millington
20:12 27 Sep 20
Wow I can hear again ? Thank you Simon for the excellent service cleaning out my ear.I just wish I had found you sooner.I can hear the birds singing and even the breeze in the tree’s amazing.this man is a genius. Painless procedure that took minutes. Friendly staff in a beautifully clean clinic highly recommend Simon if you have hearing problems.Deeread more
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